The Right Console Promotes User Focus. Does Yours?

From June 3-8, the National Emergency Number Association (NENA) will host their annual conference and expo. This is your chance to learn why your console workstation choice is an important building block for a high performance PSAP. This crucial support tool is worth checking out and here’s why…

Simplify Your Data Management Solution & Get Better Performance

Technology has done wonders for the PSAP industry, allowing safety centers to respond quicker, more proactively, and more accurately. It’s improved everything from phone calls to radio communication, and made emergency vehicles trackable via GPS. And without exception, these new technologies require a data cable and a connection to the Internet. As the number of technologies helping to facilitate exceptional public safety has grown, the number of data cables and connection points has grown with it. Unless PSAP centers give serious thought to the problems associated with increased cabling volume, this complexity will only get worse in the years to come.

Is Recycling Right for Your 911 or Operations Center?

In the spirit of Earth Day (belated), the Watson Consoles team participated in the second Watson dumpster dive. We learned that simple improvements to our disposal habits will have high impact on both the bottom line and the health of the oceans, streams and forests we love. Our findings might inspire you to think about your trash differently, too.

Future Proofing the 21st Century PSAP with Multi-Monitor Arrays

Technology evolution continues to be a large part of planning and maintaining efficient PSAPs and Operations Centers. Over the past few years we have seen an increased need to provide immediate monitor array solutions that will also work for imminent upgrades.

The Dispatch Console Treadmill: The Good, the Bad, and the Ugly

As our collective pursuit of ever healthier work environments carries on, I wanted to take a moment and summarize Watson’s perspective and learnings on the controversial topic of treadmills at your dispatch console. Since the early 90’s, we have designed our products to encourage healthy lifestyles and adopted many of the best practices as part of our core culture and it came as a surprise to many that we took a skeptical (and practical) stance on the dispatch console treadmill concept.

Future-Proof Your Emergency Dispatch Consoles

For over 35 years, Watson has been designing and building dispatch center products specifically for 24/7 environments. Working side by side with our forward thinking customers has deeply influenced our manufacturing and product development philosophy. M

Best Heating & Cooling Options for Dispatch Consoles

If you work in a PSAP you know all about the battle of the thermostat. There is a regular struggle between the folks that are too hot and the ones that are too cold. Environmental controls that regulate cool air flow and heat are the best solution for keeping front line emergency dispatchers comfortable and actively focused during shift work. Let’s take a quick look at the options available, the applications, and important things to keep in mind about environmental controls when purchasing new consoles.

Piezo Anti-Collision Technology for Height-Adjustable Consoles (Video)

Linak’s Piezo anti-collision technology is now a standard feature included on all Mercury consoles. The new leg system increases product safety and reduces risk of property damage. The built-in Piezo sensor is highly sensitive and reacts quickly to hard obstructions when raising or lowering the worksurface. No additional programming is required by the user.

Mercury User's Guide (video)

Your manufacturer should provide detailed print or video media to help your teams fully utilize their new technology furniture assets. Take a minute to learn about the great user features built into our Mercury consoles.